# | Item | What We Need From You |
0 | Kick‑off Call | Pick a 30‑minute slot on our calendar (link) – we’ll align on timeline, roles, and next steps. |
1 | Build Cost Invoice | Pay one‑time build fee (invoice # …), or provide remittance confirmation. |
2 | Legal Sign‑off | Signed SOW / service agreement (if not already executed). |
3 | Primary Contacts | Name & email for (a) day‑to‑day lead, (b) graphics/brand approver, and (c) finance contact. |
4 | Brand Asset Package | - Logo files (SVG/AI + PNG) - Brand color codes & fonts - High‑resolution lifestyle imagery (optional) |
5 | Initial Product List | Final list of SKUs (or concepts) you want in the first launch collection. |
6 | Art / Print Files | Artwork for each product (vector or 300 dpi PNG) & placement notes. |
7 | Mock‑up Approval | Review/approve digital proofs we return for every SKU. |
8 | Fulfilment Model | Confirm each SKU as In‑stock (pre‑purchased) or On‑demand. |
9 | Shipping Rules | - Primary ship‑from and return addresses - Regions you will/won’t ship to - Desired carrier options or flat‑rate policy |
10 | Tax & Compliance | States/regions where you have sales‑tax nexus and resale certificates (if applicable). |
11 | Payment Gateway | Choice of Shopify Payments account or existing processor credentials; banking details for payouts. |
12 | Store Policies | Draft or provide: Terms of Service, Privacy Policy, Refund/Exchange Policy. |
13 | Domain & DNS | Decide: use |
14 | Analytics & Pixels | GA4 Measurement ID, Meta/LinkedIn pixels, or other tracking codes to embed. |
15 | Integrations (Optional) | CRM, Klaviyo, Zapier flows, etc.—share API keys or invite Stitchi as collaborator. |
16 | Admin Users | Staff emails needing Shopify Admin or Limited permissions. |
17 | Pre‑Launch QA | Complete test order (we’ll refund) and sign off on checkout flow & confirmation emails. |
18 | Launch Date Confirmation | Final go‑live date + any coordinated marketing or announcement plans. |
19 | Post‑Launch Review (14 days) | 15‑minute call to review analytics, inventory, and any tweaks. |
eCommerce Stores - Onboarding Checklist
Updated this week